OUR TERMS AND COMPANY POLICES

Please read below all that apply to your queries, if you have further questions then please feel free to call or e-mail us.

Sonn Signs & Decals Inc. has the right to reject acceptance of orders for any reason.

Payments are due within 15 days from billing date. Past due on the 16th day, and a finance charge of 1.5% (APR 18%) on unpaid balances over 30 days old, or a minimum of $1.00 per month for a balance under $67.00. It is hereby agreed that until such time as this account is paid in full, the seller shall retain ownership and security interest to the goods and services hereby purchased. It is further agreed that in the event of default in the payment of amount due, to pay any and all collection costs, attorney fees, and court costs incurred and permitted by laws governing these.

 

All material is guaranteed to be as specified. All work to be completed in a workmanlike manner according to standard practice. Any alteration or deviation from above specifications involving extra costs will be executed only upon written orders, and will become an extra charge over and above the estimate. All agreements contingent upon strikes, accidents or delays beyond our control. Our workers are fully covered by workman's compensation insurance. We may withdraw any proposal if not accepted by way of fax, e-mail or phone call within 30 days.

PRICES AND PAYMENT OPTIONS:

  • All prices are F.O.B. St. Louis, MO
  • Credit Cards (Discover, Master Card and Visa)
  • Checks (Checks may delay orders for 2 - 3 business days)
  • Money Orders

Sonn Signs will accept returns of products if damaged or shipped to an incorrect address. For you return to be processed you must get a RMA number from Sonn Signs by calling within 10 days from the date of received shipment. All returns must be sent by freight prepaid and returns will not be accepted on products removed from their original packaging. Products damaged during shipping must be claimed through the carrier/freight company, please inspect packages before signing for any shipment.

(All sales are final and non-refundable on custom made products.)

RETURNS AND CANCELLATIONS:

ORDERING:

  • Production Times: On standard items, times are approximate and specific ship dates must be confirmed with Sonn Signs. If a proof is required, production will start after its approval.

 

  • Repeat Orders: Please identify repeat orders with the job, estimate, and/or invoice number. Orders older than 4 years may require a sample and charges may apply.

 

  • Rush Service: For an additional charge, we will produce an order in less than normal production time. Charges and availability depend greatly on our current work load.

SHIPPING:

Please indicate your preferred shipping method. If we are not given instructions, we will ship Ground Freight through our standard carriers. If Motor Freight shipments are requested, there may be a skidding charge for necessary packaging and banding. We ship all orders prepaid unless told otherwise.

 

  • COD's: Additional fee of $7.00 will be added to cover handling charges.

 

  • 3rd Party Freight: Handling charges will be added to all orders requesting 3rd party billing

Sonn Signs reserves the right to use all products in advertising and as samples unless otherwise clearly specified in writing at the time an order is placed with us.

1322 Lewis St, St. Louis, MO | 314-621-2340 | info@sonnsigns.com

© 2017 Sonn Signs & Decals, Inc. All rights reserved.